We respect your privacy and are committed to protecting your personal data. This privacy policy ("Policy") explains how we collect, use, disclose, and protect your personal data when you access or use our website, mobile application, and any other online service that links to this Policy (collectively, the "Platform"), or when you otherwise interact with us.

This Policy also informs you about your rights and choices regarding your personal data, and how you can contact us if you have any questions or concerns.

Please read this Policy carefully before using the Platform or sharing your personal data with us.

1. Who we are

We are the data controller of your personal data, which means that we are responsible for deciding how and why we process your personal data, and for complying with the applicable data protection laws.

If you have any questions or comments about this Policy or our privacy practices, you can contact us by sending an email to [email protected]. Alternatively, you can write to us at the following address: krijn taconiskade 377, 1087HW, Amsterdam

2. What personal data we collect

• Account data: When you register for an account on the Platform, we may collect your name, email address, password, and any other information you choose to provide, such as your profile picture, bio, location, and preferences.

• Journey data: When you create, upload, share, buy, or sell travel journeys on the Platform, we may collect the details of your travel journeys, such as the title, description, price, destination, itinerary, photos, videos, audio, links, or other data or information related to your travel journeys.

• Transaction data: When you buy or sell travel journeys on the Platform, we may collect the details of your transactions, such as the date, time, amount, currency, payment method, and the parties involved in the transactions.

• Communication data: When you communicate with us or other users on the Platform, we may collect the content and metadata of your communications, such as the date, time, sender, recipient, and message.

• Feedback data: When you provide feedback, ratings, or reviews on the Platform, we may collect the content and metadata of your feedback, ratings, or reviews, such as the date, time, author, recipient, and rating.

• Usage data: When you access or use the Platform, we may collect information about how you use the Platform, such as the pages you view, the features you use, the actions you take, the time and duration of your visits, and the links you click.

• Technical data: When you access or use the Platform, we may collect information about your device, browser, and network, such as your IP address, device type, model, brand, operating system, version, browser type, version, language, screen resolution, network provider, and geolocation.

• Cookie data: When you access or use the Platform, we may collect information using cookies or similar technologies, such as web beacons, pixels, or tags, which are small text files or pieces of code that are stored on your device or browser and allow us to recognize you and remember your preferences. For more information about how we use cookies and similar technologies, please see our Cookie Policy.

3. How we use your personal data

• To provide and maintain the Platform and its content, features, and functionality, and to improve and enhance them;

• To enable you to create, upload, share, buy, and sell travel journeys on the Platform, and to facilitate the transactions and communications between you and other users or third parties;

• To personalize your experience on the Platform and to tailor the content, information, products, or services that we offer or recommend to you;

• To send you newsletters, marketing or promotional materials, or other information that may be of interest to you, with your consent or as permitted by law;

• To monitor and analyze the usage and performance of the Platform and its content, features, and functionality, and to measure and improve their effectiveness and quality;

• To detect, prevent, and address any technical issues, errors, bugs, or security breaches that may affect the Platform or its content, features, and functionality;

• To protect and defend our rights, property, or safety, or those of our users or third parties;

• To comply with any legal obligations, requests, or orders that apply to us or the Platform;

• To enforce these Terms and our other policies and agreements;

• To respond to your inquiries, requests, feedback, or complaints.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

We will only process your personal data if we have a legal basis to do so. The legal basis will depend on the purpose for which we process your personal data. The legal basis may be one of the following:

• Your consent;

• The performance of a contract with you or in order to take steps at your request prior to entering into a contract;

• The compliance with a legal obligation that applies to us;

• The protection of your vital interests or those of another natural person;

• The performance of a task carried out in the public interest or in the exercise of official authority vested in us;

• The legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

We will inform you of the legal basis for processing your personal data at the time of collection or as soon as possible thereafter.

4. How we share your personal data

• Other users of the Platform: We may share your personal data with other users of the Platform when you create, upload, share, buy, or sell travel journeys on the Platform, or when you communicate or interact with them on the Platform. For example, we may share your name, profile picture, bio, location, preferences, and travel journeys with other users who view your profile or your travel journeys on the Platform, or with whom you initiate or accept a transaction or a communication on the Platform. If you have any question regarding the visibility of your data, you can send an email to [email protected].

• Third-party providers: We may share your personal data with third-party providers that provide services or functions on our behalf or on behalf of the Platform, such as hosting, cloud computing, data analysis, payment processing, customer service, email delivery, marketing, advertising, or security. We require these third-party providers to only use your personal data for the purposes for which they were engaged, and to protect your personal data in accordance with the applicable laws and our instructions.

• Business partners: We may share your personal data with our business partners, such as travel providers, advertisers, sponsors, or affiliates, that offer or promote content, information, products, or services that may be of interest to you, with your consent or as permitted by law. We do not control how these business partners use or disclose your personal data, and you should review their privacy policies before using their content, information, products, or services.

• Competent authorities: We may share your personal data with competent authorities, such as courts, regulators, law enforcement agencies, or other public or government bodies, when we are required or permitted to do so by law, or when we believe that such disclosure is necessary or appropriate to comply with a legal obligation, request, or order that applies to us or the Platform, or to protect and defend our rights, property, or safety, or those of our users or third parties.

• Other parties: We may share your personal data with other parties, such as potential or actual buyers, sellers, or investors, or their advisors or representatives, in the event of a merger, acquisition, reorganization, sale, or transfer of some or all of our assets or shares, or in connection with any bankruptcy or similar proceedings. We will notify you of any such change in ownership or control of your personal data, and we will ensure that your personal data is treated in accordance with this Policy.

We do not sell, rent, or trade your personal data with any third parties for their own purposes, unless we have your consent or as permitted by law.

5. How we protect your personal data

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. We determine the appropriate retention period for your personal data based on the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means. When we no longer need your personal data, we will delete or anonymize it, or, if this is not possible, we will securely store your personal data and isolate it from any further processing.

6. How we transfer your personal data

We ensure that your personal data is protected when we transfer it to other countries, by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission, or other mechanisms recognized or permitted by the applicable laws. You can contact us if you want more information about the safeguards that we use to transfer your personal data.

7. How we use cookies and similar technologies

You can manage your cookie preferences by adjusting your browser settings or by using the tools that we provide on the Platform. However, if you disable or reject cookies or similar technologies, some parts or features of the Platform may not function properly or may be less secure.

For more information about how we use cookies and similar technologies, please see our Cookie Policy.

8. How you can access and control your personal data

• Accessing, updating, or correcting your personal data;

• Deleting or erasing your personal data;

• Restricting or limiting the processing of your personal data;

• Objecting to the processing of your personal data;

• Withdrawing your consent to the processing of your personal data, where applicable;

• Receiving a copy of your personal data in a structured, commonly used, and machine-readable format, or transmitting it to another data controller, where applicable;

• Lodging a complaint with a supervisory authority, where applicable.

You can exercise your rights and choices by contacting us by sending an email to [email protected]. We will respond to your request within a reasonable time frame, and in any event within one month of receiving your request, unless we have a valid reason to extend the response time. We may ask you to verify your identity or provide additional information before we process your request. We may also charge a reasonable fee or refuse to act on your request if it is manifestly unfounded, excessive, or repetitive.

9. How we update this Policy

This Policy was last updated in June, 2024.

10. How you can contact us